Stamp Stack support
How do I get my purchases back on a new phone?
Open Settings in the game and tap Restore purchases, signed in to the same Google or Apple account you bought with. Remove ads, Double coins, vans, bundles, country kits and the Gold finish set come back. Coins you've already bought are part of your progress on the old phone.
Will my progress move to a new phone?
Your progress is saved on your phone, not in an account. Your phone's own backup and transfer (Google or iCloud) can bring it across. Deleting the game deletes your progress.
How do I change my ad choices?
Open Settings, then Privacy & data. Adults can change their ad choices there. Players under 18 always get non-personalised ads.
How do I see or delete my data?
Open Settings, then Privacy & data. Download my data shows everything the game stores, and Delete all my data removes it. The privacy policy explains the rest.
How do I put my street in the game?
Open the Journal or Today and tap Put your street in the game. Tell us the street, the town and why you love it.
A purchase didn't arrive
Close the game fully and open it again, then try Restore purchases. If it still hasn't arrived, email us with the date and what you bought. Refunds are handled by Apple or Google.
Anything else: email support@futureawaitsstudios.com.