Stamp Stack privacy policy
Last updated 14 November 2026
This policy explains what information the Stamp Stack game uses, why, and the choices you have. Stamp Stack is made by Future Awaits Ltd, which is responsible for your information under UK data protection law (the UK GDPR and the Data Protection Act 2018).
The short version
- There are no accounts. Your progress is stored on your phone, and we don't receive it.
- The game shows ads through Google AdMob, which can let a few other ad networks (Unity Ads, Liftoff Monetize, InMobi and DT Exchange) bid to show an adult's ad. Children and teenagers only ever get non-personalised ads from Google. Adults choose whether ads are personalised.
- Adults can choose to share play statistics with us through Google's Firebase. It's off unless they switch it on, and always off for under-18s.
- Payments go through Apple or Google. We never see your card details.
- We only receive information you choose to send us, such as a street nomination.
- We don't sell your information.
Who we are
- Company: Future Awaits Ltd, company number 15604141
- Registered office: as shown on the Companies House register for company 15604141
- Email: support@futureawaitsstudios.com
Information kept on your phone
Stamp Stack stores these on your phone so the game works:
- your progress: levels, coins, boosters, stamps, postcards, road cards, vans and streaks
- your settings, such as sound, music, vibration and reminders
- the home country you pick, if you pick one
- your age group (under 13, 13 to 17, or 18 and over). The game asks for your year of birth on first launch, then keeps only the age group and the day you gave it. You can change to a younger age group at any time, but to protect younger players you can't change to an older one. If you made a mistake, deleting your data starts the game again
- a summary of how you've played, used only if you choose to send a tester report
- for adults only, the hours of the day you usually start playing (the last 20), so the daily reminder can come around then. This is never kept for under-18s
This information isn't sent to us. Your phone's own backup, through Google or iCloud, may include it under your account with them.
In the game you can see everything it stores (Settings, then Privacy & data, then Download my data) and delete it all (Delete all my data). Deleting the game from your phone also removes it.
Ads
Stamp Stack is free to play and paid for by ads through Google AdMob. For adults, AdMob can also ask other ad networks (Unity Ads, Liftoff Monetize, InMobi and DT Exchange) to bid to show an ad (this is called mediation); whichever offers the most shows the ad. To show and measure ads and prevent fraud, the ad software in the app collects information such as your device's advertising ID, IP address, approximate location worked out from the IP address, and how you interact with ads. What happens depends on your age group:
| Age group | Ads you see |
|---|---|
| Under 13 | Banner ads only: no full-screen ad breaks and no videos. Non-personalised, from Google only, suitable for a general audience. The app tells Google the player is a child, so Google treats the ad request as child-directed. |
| 13 to 17 | Non-personalised ads from Google only, rated up to parental guidance. |
| 18 and over | Ads from Google or one of the other ad networks above. You choose whether they're personalised. In the UK and EU, Google's consent form asks whether you agree to personalised ads. On iPhone, if you agree, Apple's tracking pop-up asks too. If you say no, you still see ads, but they aren't personalised. |
Adults can change their choice at any time in Settings, then Privacy & data. The Remove ads purchase stops ad breaks and banners. Videos you choose to watch for a reward stay available.
Google's use of this information is covered by how Google uses information from sites or apps that use its services and Google's privacy policy. Each of the other ad networks covers it in its own privacy policy: Unity Ads (privacy policy), Liftoff Monetize (privacy policy), InMobi (privacy policy) and DT Exchange (privacy policy).
Play statistics (optional, adults only)
If you're 18 or over, the Privacy screen has a box to share play statistics. It's unticked unless you tick it, and players under 18 never see it. If you tick it, the app sends us information through Google's Firebase Analytics, such as:
- levels started, completed, failed or left part-way
- how each level went: the moves you made (which shelf to which), how long it took, how many moves were left, and whether you used undo, a hint or an extra shelf
- which reward videos were offered and watched, and when an ad break showed
- when the shop was opened and what was bought
- a random ID that Firebase creates for the app on your phone, your phone model and system version, the app version, and your approximate location worked out from the IP address
We use this only to find levels that are too hard, fix problems and see which ads players find useful. Firebase keeps it for 2 months. Play statistics never use your device's advertising ID, on Android or iPhone. Untick the box in Settings, then Privacy & data, to stop: it takes effect the next time you open the game. Google's use of this information is covered by Google's privacy policy.
Purchases
You can buy coins, Remove ads, Double coins, vans, bundles, country kits, the Gold finish set and the monthly Courier Pass. Apple (App Store) or Google (Google Play) takes the payment. We receive a confirmation of what was bought so the game can unlock it. We never receive your name, card or bank details from them. One-time purchases can be restored on a new phone from Settings, then Restore purchases.
Reminders
If you allow notifications, the game schedules reminders on your phone, such as when a new Road of the Day is ready. They're created on the phone itself, not sent from a server. You can turn them off in the game's settings or your phone's settings.
Things you choose to send us
Street nominations
You can suggest a street for the game. This opens a Google Form in your browser with the street, town, country and your reason filled in. Adults can also add a first name. Nothing is sent unless you submit the form. Players under 18 can't add a name.
We use nominations to choose which streets appear in the game. If we choose your street, its name and, for adults who gave one, your first name may be shown to every player as part of Road of the Day. Your reason helps us choose. It isn't shown in the game. We keep nominations while we're choosing streets for the game. Ask us and we'll delete yours.
Tester reports
The game has a button to send us a tester report. It shows you a summary of how you've played (such as levels played, boosters used, screens opened and your home country) before anything is sent. Adults can add a first name. You can then send it through a Google Form, WhatsApp or email, or not at all. We use reports only to improve the game, and delete them once we've used them.
Google Forms is run by Google. What you submit is stored in our Google account.
The globe
The globe that shows where each road is comes built into the game, so looking at it doesn't contact anyone or use your location. Pins mark each road itself (or its town, for a few roads without a checked location). For players 13 and over, "See the street" opens Google Street View at that street (in the Google Maps app if you have it, or Google's website), and "Map" opens your phone's maps app there. What that app does is covered by its own privacy policy, such as Google's or Apple's. Players under 13 don't see that link.
Sharing from the game
You can share results, postcards and gift parcels using your phone's share options. You choose who to send them to, and we don't see the message. A gift parcel link contains a gift code and, if you're an adult and added one, your first name. If someone without the game taps a gift link on an Android phone, Google Play passes that gift code to the game when they install it, so the parcel can open the first time they play. The gift page doesn't use cookies or collect anything.
Children
Stamp Stack is made for everyone, including children. There are no accounts, chat, friends lists or public profiles. Children under 13 only get child-directed, non-personalised banner ads from Google, with no full-screen ads or videos, players under 18 never share play statistics, and players under 18 can't add their name to anything they send. If you think a child has sent us information they shouldn't have, email us and we'll delete it.
Why we're allowed to use your information
- Your consent for personalised ads, Apple's tracking permission and play statistics. You can withdraw it at any time in the game.
- Our legitimate interests in funding a free game with non-personalised ads, preventing ad fraud, choosing nominated streets and fixing problems you report.
- A contract with you when you make a purchase, so we can give you what you bought.
Who we share information with
Google (AdMob, Firebase Analytics and Google Forms), Unity Ads, Liftoff Monetize, InMobi and DT Exchange (for adults' ads only), and Apple or Google for purchases. We don't sell your information or share it with anyone else, unless the law requires us to. Google, these ad networks and Apple may process information outside the UK, using the safeguards described in their own policies.
Your rights
You have the right to ask for a copy of your information, to have it corrected or deleted, to object to how we use it, and to withdraw consent. Most of your information is on your phone and under your control, as described above. For anything we hold, such as a nomination or report, email support@futureawaitsstudios.com.
If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk. We'd appreciate the chance to put things right first.
Changes
If we change how the game uses your information, we'll update this page and the date at the top. For a significant change, we'll also tell you in the game.